Frequently Asked Questions
Everything you need to know about shopping at TCO Fly Shop.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a second email containing your tracking number so you can follow your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
TCO Fly Shop accepts all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
We are committed to ethical fashion. A significant portion of our collection is made using organic cotton and recycled polyester to minimize our environmental footprint.